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Refund Policy

Thank you for choosing Hairmondd. We are committed to ensuring your satisfaction and providing high-quality services and products. Please read our refund policy carefully to understand the conditions under which refunds are applicable.

1. Refund Eligibility

Refunds may be granted in the following situations:

  • Service Cancellations: If you cancel your appointment at least 24 hours before the scheduled time, a refund may be issued upon request.
  • Service Interruptions: If Hairmondd is unable to complete a service due to unforeseen circumstances, a refund may be considered.
  • Service Quality Concerns: If the service provided does not meet the agreed-upon terms, refunds may be issued after an investigation. Please contact us immediately if you are not satisfied with a service outcome, so we can assess and address the issue.

2. Non-Refundable Conditions

Refunds will not be issued in the following cases:

  • Late Cancellations: If you cancel less than 24 hours before your scheduled appointment, a refund will not be issued. A cancellation fee of up to 50% of the service cost may apply.
  • Dissatisfaction Due to Preferences: Refunds are not provided for dissatisfaction based on personal preferences or unexpressed expectations.
  • Completed Services: If the service has been fully rendered and no issues were reported during the service, refunds will not be applicable.

3. Refund Process

  • Request Submission: Please submit a refund request by contacting us via phone or email. Include relevant details such as your appointment date, the nature of the concern, and any other information that may support your request.
  • Investigation: Refund requests are subject to a review process to ensure all conditions have been met.
  • Refund Approval: Approved refunds will be processed back to the original payment method within 7-10 business days. Processing times may vary based on your bank or payment provider.

4. Modifications to the Refund Policy

Hairmondd reserves the right to update or modify this refund policy at any time. Updates will be posted on our website, and it is your responsibility to review the policy periodically.

Contact Us

If you have any questions or require assistance with a refund request, please contact our support team:

Thank you for understanding and respecting our policies. We look forward to providing you with exceptional service at Hairmondd.