Privacy Policy
This privacy notice explains how Hairmondd collects, uses, and protects your personal data when you use our website,
www.hairmondd.com, or engage with our services, including hair patch treatments, hair bonding, and hair tapping.
By providing us with your personal data, you confirm that you are over 13 years of age. Hairmondd (referred to as “we,” “us,” or “our” in this privacy policy)
is the data controller responsible for your personal data.
Information We Collect and How We Use It
Hairmondd is committed to protecting your privacy and only collects information necessary to provide our services. We do not sell or share this information beyond what is required for service delivery. You have the right to request a copy of the information we have collected about you or request the deletion of any identifiable information if no services have been used for two years.Hair Patch Services
To deliver our services, we collect basic personal information such as your name, contact details, and service preferences, which you provide directly. We never collect information about you from outside sources. Notes related to your preferred hair patch style, color, or structure are maintained to enhance your service experience. Your use of our services implies consent for us to store this data. In some cases, we may inquire about your health to ensure that our products and procedures are suitable for you. Consent will be obtained prior to storing any health-related information, such as allergies or skin sensitivities.Appointment Confirmations and Reminders
We may contact you via phone, email, or SMS to confirm scheduled appointments or remind you of upcoming ones. By booking an appointment, you consent to this communication. However, you may opt out at any time.Feedback on Services
After using our services, we may ask for your feedback through email or SMS to help us improve our offerings. Participation in the feedback process is voluntary, and you may opt out at any time.Loyalty Program
If you join our loyalty program, we will send you relevant program information, including special offers and loyalty updates. By joining, you consent to these communications but can opt out at any time.Marketing and Promotions
We will only send promotional materials via phone, email, or SMS with your prior consent. Marketing campaigns may include reminders for special occasions or updates about our services and products, such as birthday promotions or seasonal discounts. You can unsubscribe from these communications at any time.Data Processors and Storage Locations
Hairmondd uses trusted software solutions to deliver and enhance our services, and these platforms may store data outside our physical location. For a list of software providers and data storage locations, please visit www.hairmondd.com.Cancellation Policy
If a client needs to cancel their appointment:- 24 hours before the appointment: Cancellations within this timeframe will not incur a fee.
- Less than 24 hours before the appointment: A cancellation fee of up to 50% of the service cost may apply.
Appointment Modifications
If you wish to modify your appointment, please contact us at least 24 hours in advance. Modifications requested after this timeframe may be subject to availability and fees.Personal Belongings
Please secure any valuable belongings such as jewelry, cash, or personal items while on the premises. Although our facilities are monitored by CCTV, Hairmondd does not assume responsibility for lost items.Client Satisfaction
We strive to provide exceptional service and welcome your feedback. If you are dissatisfied with any aspect of your service, please inform our team so we can address your concerns promptly.Policy Updates
Hairmondd reserves the right to update this privacy policy and salon policies. Changes will be posted on our website, and it is your responsibility to review these policies periodically.Contact Us
If you have questions or concerns regarding our privacy practices or salon policies, please contact us:- Email: contact@hairmondd.com
- Phone: +91-73804 61313